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Situational
                              determinants                                                                                                        Health
                      Societal and environmental determinants
                                                                                                                                                 service use

                                                                       Understand
                                                    Access                                                                                         Health
                                                                                                                                                  behaviour
                                                                Knowledge
                                                                competence                   Health-        Disease          Health
                                                                motivation                     care         prevention      promotion
                                                   Health                      Appraise                                                         Participation
                                                 information



                                                                 Apply                                                                            Equity
                                Personal
                              determinants






                                            Individual level                                                           Population level





                                                              Figure 1: SORENSON HEALTH LITERACY FRAMEWORK














                                                                               According to Sorensen’s framework (Figure 1), health literacy refers to
                                                                               individual competencies related to accessing, understanding, appraising
                                                                               and applying health information across three domains of healthcare,
                                                                               disease prevention and health promotion, demonstrating a shift in
                                                                               perspective from an individual to a population. This framework provides a
                                                                               conceptual basis for developing and validating measurement tools. There
                                                                               are four levels of measuring health literacy; inadequate, problematic,
                                                                               sufficient and excellent. Placing greater emphasis on heath literacy outside
                                                                               of healthcare settings has the potential to impact on preventative health
                                                                               and reduce pressures on health systems.











                                                                                                                              NATIONAL HEALTH LITERACY POLICY  3
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