Page 6 - FREQUENTLY ASKED QUESTIONS ON PROCEDURES FOR MANAGEMENT OF TRAVELLERS FROM ABROAD

03 MYSEJAHTERA

1.
Why must MySejahtera be downloaded?

MySejahtera is an application developed by the Government of Malaysia to assist in monitoring
COVID-19 outbreak in the country. All travellers entering Malaysia must fill up their travel details,
vaccination status and pre-departure test result in MySejahtera as a pre-requisite.

2. What if I do not have a smartphone to download MySejahtera?

All travellers without a smart phone MUST register themselves as a dependent in another account.
The form is linked to the immigration system and failure to fill in the form would result in Not
To Land (NTL) status. Besides that, the travellers can bring a hard copy of their Traveller’s Card,

pre-departure test result and vaccination certificate or register as a ‘dependent’ under someone
who has MySejahtera who is travelling together.

3. How do I get my vaccination certificate to appear in MySejahtera?

Please refer to the guide on how to fill up MySejahtera

4. Must every visitor use MySejahtera app?

Yes. All visitors to Malaysia must download, install and activate the MySejahtera application and

fill in the pre-departure form in the MySejahtera app prior to their departure for Malaysia. The
app would be used for the entire duration of their stay in Malaysia.

Children who are travelling with their parents/legal guardians can be registered as dependents
of the parents/legal guardians in the MySejahtera app. Children 12 years old and above who have
their own smartphone can also register for their own MySejahtera account.

5 Updated on: 15 April 2022